Format: 30 – 90 minute keynote

Has your team lost that loving feeling for your customers? Has customer acquisition and retention plateaued? Are you wishing you knew how to refocus on customers? Meredith Oliver will tell you! Her FANtastic keynote takes the much sought-after customer connection to an entirely new level! By learning the five common traits of fanatical sports fans, you’ll explore how to become superfans of your fans. Learn how to create an unbreakable bond with your fans that will result in word-of-mouth and word-of-mouse referrals and reviews. Discover how to grow your business with The Fan Factor™ — that’s when the fans do the selling and marketing for you. Once you become a superfan of your fans, watch them become superfans of YOU!

This program is perfect for:

• Senior leadership
• Front-line team members
• Sales professionals
• Marketing professionals
• Manager and team leaders
• Customer service representatives

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