Meredith Oliver

FANtastic Experiences Keynote

become superfans of your fans & unleash unlimited growth

Format: 30 – 90 minute keynote

Has your team lost that loving feeling for your customers? Has customer acquisition and retention plateaued? Are you wishing you knew how to refocus on customers? Meredith Oliver will tell you! Her FANtastic keynote takes the much sought-after customer connection to an entirely new level! Meredith will transform your team into superfans of your customers by teaching them the 5 common traits of fanatical sports fans. Learn how to create an unbreakable bond with your fans that will result in world-class customer experiences that generate word-of-mouth and word-of-mouse referrals and reviews. Discover how to grow your business with The Fan Factor™ — that’s when the fans do the selling and marketing. Once you become a superfan of your fans, watch them become superfans of YOU!

Program One Sheet

Topics Covered: Customer Experience, Word of Mouth, Online Reviews, Psychology of Sports Fans.

This program is perfect for:

  • Senior leadership
  • Front-line team members
  • Sales professionals
  • Marketing professionals
  • Manager and team leaders
  • Customer service representatives

You Will Learn:

  1. The 5 traits of fanatical sports fans.
  2. How to think and act like a superfan.
  3. Why customer experience is vitally important to your business.

 

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If you will be working from home for the next couple of weeks (with your kids home or without), I've got some ideas to share with you. I've been working from a home office for nearly 20 years and 12 of those with my son around on and off because he was in year-round school and tracked out at odd times. This was a live video but the recording is viewable on my FB page: www.facebook.com/MeredithCommunications/ ...

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